Services

SERVICES & FACILITIES

At Rejang Specialist Hospital, we care about your health. Following are facilities and services that we provide.

Facilities & Services

 

Haemodialysis (Renal Dialysis) Department

Rejang Specialist Hospital’s dialysis unit was established to meet the increasing need for dialysis treatment within the community. It is equipped with 10 dialysis machines, providing both in-patient and out-patient dialysis services. Out-patient dialysis services operates daily. Isolation facilities are available for Hepatitis B and Hepatitis C carriers. The unit is clinical managed by our two resident physicians, our resident anaesthetist and a regular visiting nephrologist. Operating Hours: Mondays – Saturdays (7.00am – 5.00pm) Services are available on an “On-Call” basis, after office hours. For more information, please contact staff nurse Liew Li Li at Tel: 084-330733 (ext. 30).

 

Laboratory

Rejang Specialist Hospital has in-house laboratory services, capable of providing basic, emergency and extended laboratory services. A recent upgrade to our equipment has enabled us to perform additional tests faster and more reliably. In addition to standard tests and investigations, the laboratory also functions as our blood bank. Services such as In-vitro Fertilisation (IVF) are also rendered possible with the establishment of our laboratory. The department is headed by Ms. Tina Tiang, our resident microbiologist. For more information about laboratory services, please contact Ms Tina Tiang at Tel: 084 – 330 733 (ext. 49).

 

Nursing Department

The Nursing department forms the backbone of patient care services at the medical centre. It is the largest department at Rejang Specialist Hospital, and it is geared towards providing comprehensive nursing services for patients. The nursing department is headed by two matrons, and includes registered staff nurses, nursing aids and midwives. They assist and support the doctors in patient care, facilitate healing, prevent injury and provide advocacy for their patients; all the while maintaining and updating their knowledge and practices. For more information about nursing services, please contact Sister Mary or Sister Nancy at Tel: 084 – 330 733 (ext. 29 or 61).

 

Pharmacy Department

Rejang Pharmacy provides pharmaceutical care to patients who are admitted to the hospital and to patients who are visiting our doctors as outpatients. The pharmacy is staffed by our qualified pharmacist and several pharmacy assistants. They provide medication counselling to our patients and their families, as well as basic medical counselling. The retail pharmacy is located on the ground floor, and provides a wide variety of pharmaceutical retail items including:

  • Vitamins
  • Health Supplements
  • Baby Care Products
  • Skin Care Products
  • Oral Hygiene Products
  • Surgical dressings
  • Diagnostic tools (i.e. Glucose Monitoring Kit)
  • Gifts

For more information, please contact the Pharmacy at Tel: 084 – 330 733 (ext. 11)

 

Surgical Department

Our Surgical Department comprises of 2 fully equipped operating theatres, an endoscopy unit, and a day procedure unit. The Operating Theatres are available 24 hours a day for scheduled and emergency cases.

 

Wards

Rejang Specialist Hospital offers a range of wards to suit the different needs of our patients. In some cases, patients may need to be in specialised wards to enable specialised care. However, our staff will try to accommodate patients in accordance to their needs and wishes. A list of the different types of wards available is shown below.

  • Deluxe Suites – A single patient room, it has rich interior decoration and is attached to a private bathroom. It comes equipped with additional facilities such a television, a cabinet, a coffee table, a mini fridge, a kettle, a settee, a bedside locker, an overbed table and an additional bed for the accompanying caregiver.
  • First Class rooms – A single patient room, it is attached to a private bathroom. It comes equipped with, a television, a cabinet, a coffee table, a settee, a bedside locker, an overbed table and an additional bed for the accompanying caregiver.
  • Second Class rooms – A single patient room with a shared bathroom. It is equipped with a television, visitor’s chair, a bedside locker, a cardiac table and an additional bed for the accompanying caregiver.
  • General Ward – A shared ward with a common bathroom. It is equipped with a bedside locker, an overbed table and a visitor’s chair.
  • Intensive Care Unit – A unit dedicated to patients who require intensive nursing and medical care. For more information, please refer to ICU
  • High Dependency Unit – A unit dedicated to patients who require increased medical monitoring that is unable to be provided by the general wards. For more information, please refer to HDU.
  • All rooms are fully air-conditioned.

For more information regarding ward bed availability and costs, please contact the Admissions & Billing Department at Tel: 084 – 330 733 (ext.25)

 

Operating Theatres & Endoscopy Department

Our two, fully-equipped operating theatres are available at all times for scheduled and emergency operations. Our dedicated team of surgeons and staff provide a wide skill-set for different cases. Our endoscopy unit is primarily managed by out resident surgeon, though various other procedures by other specialists are also performed here.

 

Emergency Services

Located on the ground floor of the main building, the Accident and Emergency Department (A&E) caters to sudden or unexpected events that require immediate or urgent attention. As accidents tend not to occur on a schedule, our department is open 24 hours a day, 7 days a week, 365 days a year; and is open to all patients in need. It is run by our resident medical officers, specially trained nurses and administrative personnel. The Accident and Emergency Outpatient Department offers a wide range of outpatient and emergency care services that include:

  • 24 hours outpatient clinic
  • 24 hours trauma treatment
  • After hours Pharmacy, imaging and laboratory services

For more information regarding our emergency and ambulance services, please call our emergency telephone line at 084-323333.

 

Ambulance Services

To complement the Accident and Emergency Department, we have a dedicated ambulace service available 24 hours a day, Our ambulance unit consists of 3 ambulances which provide state wide services, with an escort service of dedicated staff nurses and resident doctors.

 

Medi-Evac

Should the need arise, our medical centre can arrange for repatriation to tertiary medical insituttions or a healthcare institution of the patient’s choice; providing an appropriate escort service of doctors and nurses as needed.

 

High Dependency Unit (HDU)

The HDU is a 2 bedded unit located on the second floor of the building, near the ICU. It is designed especially for patients who require more intensive observation than is provided by the general wards, and yet do not warrant the severity of the ICU. It offers a standard of care that bridges the gap between the general ward and the Intensive Care Unit. The unit is primarily managed by our resident anaesthetist, in addition to their primary physician/surgeon. To meet the increased needs of the patient, nurse to patient ratio within the HDU is maintained at 1:1; higher than most other hospitals. Patients admitted to this unit may need single organ support (i.e. renal dialysis or inotrope monitoring). As such, visitations to this unit is may be limited. Please consult with the primary physician/surgeon, or our in-charge anaesthetist before entering the unit.

 

Intensive Care Unit (ICU)

The ICU is a 2 bedded unit located on the second floor of the building. The unit is fully equipped with advanced life-support equipment designed to support the specialised care essential for the recovery of the difficult cases that are admitted to the ICU. The unit is primarily managed by our resident anaesthetist, though patient management is collaboratively undertaken by both medical and surgical doctors, depending on the needs of the patient. To meet the increased monitoring and care needed for ICU patients, the nurse to patient ratio within the ICU is maintained at 1:1; with a specialist on-call 24 hours a day. Critical Care Nurses are also specially trained to provide additional nursing care and interventions as needed. Patients admitted to the ICU often required support for two or more organs, or require mechanical ventilation. As such, visitations may be limited or in rare cases, completely prohibited depending on the situation. Please consult with the primary physician/surgeon, or our in-charge anaesthetist before entering the unit.

 

Nursery

The Nursery is responsible for the care of newborn babies and infants. Located within the 1st floor of the main building, the Hospital’s Nursery is equipped with 4 baby cots, an incubator, photo light therapy, pulse oximetry and a warmer. The nursery falls under the care of our six well trained, experienced midwives and our resident pediatrician. For more information, please contact Sister Mary or Sister Nancy at Tel: 084-330700 (ext. 29. Or 61).